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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris C

September 8, 2025

5  out of  5
rating by Chris C
"Amazing service! Spoke with Jennifer Gilbert, she was not only patient with all my concerns and questions but also got me great rates along side adding a few other things to my policy. I wouldn't say an upsell, just making sure I knew about the options. Some I took because I found them to be on point with my needs. The ones I declined, I didn’t feel pressured into taking and the ones I wasn’t sure of Jennifer helped me understand why they were for. The best part was even with the add-ons I was saving from other policies and got more for my buck. So glad for this office, and its staff! I also learned they have other types of policies that I am eager to look into and discover what else fits my needs."
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A Petersen

September 3, 2025

5  out of  5
rating by A Petersen
"Excellent staff and very professional as well as very personable. Khadijah and Sue as well as Jen all so very helpful!"
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Onlyy Ijiana

August 25, 2025

5  out of  5
rating by Onlyy Ijiana
"Khadijah Has Been Absolutely Amazing!! Unfortunately I’ve Been Going Through A Stressful Situation With A Prior Insurance, But Khadijah Has Been Extremely Helpful & Understanding Throughout The Entire Process. I Felt Very Taken Of. She’s An Amazing Representative For The Company & Her Customer Service Skills Are Out Of This World. Keep Up The Good Work!!!"
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Alberta Esposito

August 22, 2025

5  out of  5
rating by Alberta Esposito
"We moved to Pennsylvania a few months ago and found a State Farm office near our house. From the very first, the agents that helped up get a home owners policy were professional, available to speak to, and considerate. We are planning to have them insure our two cars and our umbrella coverage as well. We were fortunate to have such a great team support us with our insurance needs."
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RAFAEL TUASON

August 20, 2025

5  out of  5
rating by RAFAEL TUASON
"Having contacted them to get a quote for a Home Insurance, they are very responsive to all my inquiry, and gave me an estimate within the day, to be specific, it is Jennifer Gilbert who I have text and email exchanges with, Highly recommendable with the services they provided."
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Kathrina Atamian

July 14, 2025

5  out of  5
rating by Kathrina Atamian
"After a disappointing experience with my previous insurance provider (Erie Insurance through the Thomas E. Michael Agency), I found myself in a difficult and stressful situation. My policy had expired without any renewal notice—no call, no email, no mail. When I reached out to my former agent for help, I received little communication and was ultimately left uninsured without even knowing it. To make matters worse, I was hit with a surprise collections call months later and couldn’t get a straight answer. Feeling overwhelmed and defeated after receiving sky-high quotes from other providers, I decided to reach out to the State Farm office here in Albrightsville. From the very first call, Alexis at the front desk was kind, patient, and empathetic. She took the time to really listen to my situation and connected me with Jennifer Gilbert, who went above and beyond to help me through this insurance nightmare. Jennifer was absolutely incredible. Despite technical issues and power outages that interrupted our first conversation, she made sure I wasn’t left hanging. She followed up first thing the next morning, gathered all the necessary information, and worked hard to get me the best possible quotes. To my surprise, State Farm’s rates came in lower than what I was paying before my old policy was canceled. I immediately moved all of my insurance over to them—auto, home, and umbrella. Since switching, the team has continued to check in with me, making me feel genuinely supported and valued. Even a simple follow-up email from Kevin Kendall made me smile—automated or not—it showed a level of care that’s been missing for a long time. I can truly say this office lives up to State Farm’s slogan: “Like a good neighbor, State Farm is there.” Thank you Jennifer Gilbert, Alexis, and the entire Kevin Kendall team for turning a stressful situation into something positive and reassuring. I am so grateful I found you!"
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Michael

April 4, 2025

5  out of  5
rating by Michael
"I just finished talking to my new agent Mike from State Farm insurance in Albrightsville PA .Mike was extremely helpful ,knowledgeable , friendly and very professional , Mike suggested that I would save a few hundred dollars a year by bundling my home owners and my automobile insurance and he did just that in just one phone call , I really appreciate the time and effort in helping me with my home and car insurance needs , Thank you for your time . Michael"
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Dalton Weller

March 3, 2025

5  out of  5
rating by Dalton Weller
"We just switched our auto and home insurance to State Farm and worked with Jennifer Gilbert. Jennifer answered all our questions and was extremely helpful through the entire process, and also saved us a bunch of money compared to our old policy. We are very much looking forward to working with Jennifer and the State Farm Team!"
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Jessica Farenski

January 16, 2025

5  out of  5
rating by Jessica Farenski
"I had the pleasure of working with Jennifer Gilbert in the Albrightsville, PA location. She made the entire process simple, easy and answered all questions I had. I would highly recommend her!"
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Joseph Peters

December 28, 2024

5  out of  5
rating by Joseph Peters
"I recently made changes to my coverage with Sue Miller at the Albrightsville office. Sue was very helpful and professional and friendly. All in all a very good experience."